FAQ’s

Orders are typically processed within 1–3 business days after confirmation. Once shipped, you will receive a tracking number via email.

• Domestic Orders: 3–7 business days
• International Orders: 7–15 business days

Delivery times may vary depending on your location and courier services.

Yes, we ship worldwide. Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Once your order is shipped, you will receive an email with a tracking link to monitor your shipment in real time.

We accept secure payments via:

• Credit/Debit Cards
• PayPal
• Other trusted payment gateways

Orders can only be modified or canceled within 24 hours of placing them. After that, processing may have already begun.

We accept returns for eligible items within 1-3 days of delivery. Items must be unused and in original packaging.
Note: Certain items like earrings may not be eligible for return due to hygiene reasons.

If your item arrives damaged, please contact us within 48 hours with photos of the product and packaging. We’ll assist you with a replacement or refund.

Yes, refunds are issued once the returned item is received and inspected. Processing time may take 5–10 business days depending on your payment provider.

Yes, many of our pieces are carefully handcrafted with attention to detail, ensuring uniqueness and quality in every design.

To keep your jewelry looking its best:

• Avoid contact with water, perfumes, and chemicals
• Store in a dry, soft pouch
• Clean gently with a soft cloth

[Yes/No — Customize this]
If yes: Please contact us for custom orders, and we’ll help create something unique for you.

Please contact us immediately. If the order hasn’t shipped yet, we can update it. Otherwise, additional shipping charges may apply.

You can reach us at:
Email: [info@sample.com]
Phone: [813-302-1606]